Generation Next

1. Please check that you are signed in. Your name should show on the top right tab. 2. Please check you are using the correct email as your username. Your membership access pass is linked to a single email which will be the one you receive course correspondence. 3. You may be signed up but not enrolled. Free accounts can exist to access free content when it becomes available but to access the sessions, you must be enrolled in the Mental Health & Wellbeing of Young People Learning Hub. You can gain access by becoming a member. Click 'Become a member' in the footer and then follow the prompts.

Please scroll down this page for more detailed instructions. All the sessions that have been accredited for TQI are now categorised at https://pd.generationnext.com.au/collections/tqi. As part of the course completion, TQI accredited teachers will need to submit the short form 'TQI Registered Teacher Documentation' that is contained in the accredited course (upon submission, a copy will be emailed for your records). Submitting the form indicates that you would like to have the time added to your 2-hour block of TQI hours. Accreditation will be uploaded upon completion of 2 hours worth of accredited sessions. This allows teachers to choose their own program that has the most relevance to their own teaching practice. Each week, TQI are notified for all registered teachers who have completed two hours of learning as indicated by the time on the course certificate. Every two hours of learning you complete (triggered by completing the 'TQI Registered Teacher Documentation'form) will be applied to your TQI register. For example, if you have completed 2 x 45 minute sessions and a 30 minute session, gained your certificate of completion and submitted your 'TQI Registered Teacher Documentation' form, 2 hours of learning will be applied, this will occur again once you have accumulated the next 2 hours of learning.

Please scroll down this page for more detailed instructions. NESA registered teachers must ensure their registration number is included in the 'My Account' section of their portal. You can claim NESA registered professional development for select sessions on the hub. You will need to complete NESA Practice Documents for the sessions you would like to claim. These are available within applicable sessions as well as from pd.generationnext.com.au/collections/nesa. All instructions are in the documents. You can complete the NESA Practice Document in word or PDF format. Once you have finished, you must upload it to the link provided in the document. A member of the Generation Next Learning Team will review your submission and you will receive an email within two weeks regarding the status. If your submission is approved, this email will confirm that NESA has been notified. You will also gain a further certificate for your records.

Upon course completion, you will see a link to download your certificate. You can view and download your certificate any time by clicking the drop down list from your name on the top right and clicking 'My Account'. This is also where you can update your details.

Yes, this is a security device that we have to have to protect the site. If you tick the 'remember me' box when you login, you won't have to do it on that device and browser next time, you'll just automatically login.

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You can adjust the video quality by clicking the cog on the video player and trying a different resolution. We make all the videos as optimized as we can but different computers, browsers, internet speed/quality all make for variances. If it's a persistent problem, you may need to try switching device or browser.

If your videos aren’t loading, there are a number of possible causes and solutions. 1. Check which browser you’re using a. Internet Explorer is no longer supported. Try Chrome/Firefox/Edge/Safari 2. Check if you’re running an adblocker (usually represented by a red icon in the top right area of your browser). a. See if you can disable it for our website by clicking on the icon b. You can also try opening an Incognito/Private window which may disable adblockers 3. If the page is blank, the video may be blocked by your school/organisation firewall a. Try loading the page from home or on a non-work device b. Talk to your IT department to see if it can be unblocked 4. If the video is loading slowly, it may be that your internet connection isn’t fast enough a. Go to https://www.fast.com/ - we recommend at least 15mbps for a smooth video experience.

We have them on most videos and are working on the rest. You can turn them on by clicking CC on the bottom right hand side of the video player.